Completing a retail operations course not only enhances individuals' knowledge and skills but also increases their employability and opens up avenues for career advancement.
Course Overview
In today's competitive retail landscape, the success of a business hinges not only on the quality of its products but also on the efficiency and effectiveness of its operations. A retail operations course provides invaluable knowledge and skills that are essential for individuals aspiring to excel in the retail sector.
The course will deepen your understanding of how to meet and exceed customer expectations, as well as teach you how to use feedback to enhance your performance and promote products and services effectively.
What you'll learn
This course is made up of four units:
Learn to deliver excellent customer service
Increase awareness of understanding and meeting customers’ needs
Giving a great customer experience
Learn from feedback and promote products and services
Eligibility Criteria
This course is government funded, you must meet the following criteria to be able to study for free:
You must currently live in England
You must have been resident in the UK/EU for 3+ years, for purposes other than study
You must be over the age of 19
You must not be on an apprenticeship
There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Is This Course Free?
This course is funded by the government's Adult Education Budget, which means you may be able to study for free.
Fully Accredited Course
This course is accredited by NCFE CACHE, a leading educational charity with over 170 years experience. NCFE is recognised by the UK Department for Education and regulated by Ofqual.
How Long Is The Course?
The duration of this course is seven weeks.
We refer to our online courses as 'flexible learning' because they're designed to be completed around your work and home life commitments. All deadlines for your course will be shown in your online course platform once you are enrolled to help keep you on track.
Progression Opportunities
This course would be important for job roles such as: Retail Buyer (£18,000 to £50,000) Service Assistant (£13,000 to £26,000) Estate Agent (£15,000 to £40,000)
Start Your Journey
Government funded courses. Qualifications accredited by NCFE.
