This Level 2 course can help you brush up on your skills and make sure you're aware of the fundamental rules for successful information sharing.
Course Overview
For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) - and knowing what can be shared legally and professionally - is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
There are many organisations that provide information, advice or guidance services on issues such as: careers and employment, education and training, financial advice on issues such as debt, loans, mortgages and savings, childcare options, housing options, health care, disability, drug or alcohol addiction.
What you'll learn
This course is made up of 7 units:
Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law
Eligibility Criteria
This course is government funded, you must meet the following criteria to be able to study for free:
You must currently live in England
You must have been resident in the UK/EU for 3+ years, for purposes other than study
You must be over the age of 19
You must not be on an apprenticeship
There is a £125 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
Is This Course Free?
This course is funded by the government's Adult Education Budget, which means you may be able to study for free.
Fully Accredited Course
This course is accredited by NCFE CACHE, a leading educational charity with over 170 years experience. NCFE is recognised by the UK Department for Education and regulated by Ofqual.
How Long Is The Course?
The duration of this course is seven weeks.
We refer to our online courses as 'flexible learning' because they're designed to be completed around your work and home life commitments. All deadlines for your course will be shown in your online course platform once you are enrolled to help keep you on track.
Progression Opportunities
This course would be important for job roles such as: School Business Manager (£25,000 to £55,000) Business Analyst (£30,000 to £70,000) Horticultural Manager (£18,000 to £40,000)
Start Your Journey
Government funded courses. Qualifications accredited by NCFE.
